Privacy Policy

Moving Millions In Minutes LLC

Effective Date: Jan 1st, 2026

1. Information We Collect

We collect information you provide directly to us, including:

• Account information: Your full name, business name, email address, and phone number collected at checkout and through our intake form.
• Payment information: Credit card or ACH bank account details collected at checkout via our payment processor, Stripe. Payment data is processed and stored by Stripe and is not stored on our servers.
• Integration credentials: Third-party API keys and credentials provided for system configuration purposes.
• Lead data: Contact lists (CSV files or CRM records) uploaded by clients containing their leads' names, phone numbers, and email addresses.
• Call and SMS records: AI-generated voice call transcripts, call metadata (duration, outcome, timestamp), and SMS conversation records generated through your use of our platform. Calls placed through our system may be recorded or transcribed for quality assurance and service delivery purposes.
• Usage data: Information about how our platform is used, including call logs, AI conversation outcomes, and appointment booking data.

2. How We Use Your Information

We use the information we collect to:

• Configure, deliver, and maintain your AI automation system.
• Process payments and manage your subscription.
• Generate AI voice call transcripts and SMS conversation records for the purpose of qualifying leads and booking appointments on your behalf.
• Send you service-related communications including confirmations, invoices, and system notifications.
• Provide customer support and respond to inquiries.
• Improve our platform and develop new features.
• Comply with applicable legal obligations.

3. Third-Party Service Providers

To deliver our Services, we work with trusted third-party technology partners including CRM and pipeline management platforms, workflow automation providers, AI voice and telecommunications carriers, appointment scheduling services, and payment processors (Stripe). These providers may process your data and your leads' data solely for the purpose of delivering our Services.

We carefully vet all third-party providers and require that they maintain appropriate data protection standards. We do not sell your data or your leads' data to any third party.

4. Lead Data, Multi-Tenant Processing, and Your Responsibilities

Our platform operates as a multi-tenant service. As part of our Services, we process contact information belonging to your leads on your behalf. In this context:

• You are the data controller — you own the relationship with your leads and are responsible for the lawfulness of collecting and using their contact information.
• We act as a data processor — we process your leads' data solely to deliver the Services you have contracted with us, under your direction.
• Your leads' contact information and AI call/SMS records are processed within your isolated account environment and are not shared with other clients on our platform.
• You are responsible for ensuring that your use of lead data complies with all applicable laws, including the TCPA, CAN-SPAM Act, CCPA, and any applicable state privacy or telemarketing regulations. This includes ensuring appropriate prior express written consent exists for AI-generated voice and SMS outreach. See our Terms of Service, Section 6, for full compliance requirements.
• We do not use your leads' data for any purpose other than delivering the Services you have contracted with us.

5. Call Recording and AI Transcripts

Our platform places AI-generated outbound calls using voice technology provided by our telecommunications partner. These calls may be recorded and/or transcribed automatically. Call transcripts are used to:

• Classify call outcomes (answered, voicemail, no answer).
• Generate CRM notes and pipeline updates in your account.
• Support quality assurance and platform improvement.

You are responsible for ensuring that any legally required call recording disclosures are made to your leads consistent with applicable state and federal law. Certain states (including but not limited to California, Illinois, and Florida) require all-party consent for call recording. Platform-level disclosure language can be configured upon request.

6. Data Retention

We retain your account information and system data for the duration of your active subscription and for a period of 90 days following cancellation or termination. After this period, your data is permanently deleted from our systems.

Lead data uploaded to our platform is retained only as long as necessary to deliver the Services and is deleted upon account termination. Call transcripts and SMS conversation records are retained for the same period as your account data unless you request earlier deletion.

7. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data, subject to our retention obligations.
• Opt out of non-essential communications.

To exercise any of these rights, contact us at support@movingmillionsai.com.

9. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted to this page with an updated effective date. Continued use of our Services following any changes constitutes acceptance of the revised Policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Moving Millions In Minutes LLC
Email: support@movingmillionsai.com

12. SMS Opt-In Details & Text Messaging Program

How You Opt In:

You opt in to receive SMS messages from Moving Millions In Minutes LLC by completing a web form on our website (movingmillionsinminutes.com) and checking the dedicated SMS consent checkbox. Consent is never pre-checked — you must affirmatively agree to receive text messages. By opting in, you consent to receive text messages related to appointment confirmations, reminders, scheduling updates, customer support, and service-related communications.

What Messages You Will Receive:

• Appointment confirmations and reminders
• Scheduling and rescheduling updates
• Customer support communications
• Service-related notifications

Message Frequency:

Message frequency varies based on your interactions and appointment schedule. We do not send unsolicited promotional messages without your specific consent.

Opt-Out Instructions:

You can opt out of SMS messages at any time by replying STOP to any message you receive from us. You will receive a final confirmation message, and no further messages will be sent unless you re-opt in. All opt-out requests are processed immediately.

Help & Support:

Reply HELP to any message for assistance, or contact us directly at contact@movingmillionsinminutes.com or (231) 468-6331.

Message & Data Rates:

Standard message and data rates may apply depending on your wireless carrier and plan. Contact your wireless provider for details about your text and data plan.

Carrier Liability Disclaimer:

Wireless carriers (including AT&T, T-Mobile, Verizon, and others) are not liable for delayed or undelivered messages.

SMS Data Protection:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of service delivery (such as customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By using our website and services, you consent to this Privacy Policy.